Vylo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
1. Information We Collect
1.1 Personal Information
When you register and use Vylo, we may collect:
- Account Information: Phone number, username, profile picture
- Profile Data: Bio, fishing preferences, experience level
- Social Authentication: WeChat or Apple ID (if you choose third-party login)
1.2 Content You Create
- Posts, photos, and videos you share in the community
- Comments and interactions with other users
- Chat messages with AI fishing assistants
- Fishing logs and saved locations
1.3 Location Information
With your permission, we collect location data to:
- Show nearby fishing spots on the map
- Tag your posts with location information
- Provide location-based recommendations
1.4 Usage Data
- App features you use and how often
- Pages viewed and time spent in the app
- Device information (model, OS version, unique identifiers)
- IP address and network information
2. How We Use Your Information
We use collected information for the following purposes:
- Provide Services: Enable you to use all features of Vylo
- Personalization: Customize content and recommendations for you
- Communication: Send notifications, updates, and respond to inquiries
- AI Assistant: Provide personalized fishing advice through our AI feature
- Community Safety: Moderate content and enforce our Terms of Service
- Improvement: Analyze usage to improve app features and user experience
- Legal Compliance: Comply with legal obligations and protect rights
3. Information Sharing
We do not sell your personal information. We may share information in the following circumstances:
3.1 With Other Users
- Your public profile and posts are visible to all Vylo users
- You control what information appears on your public profile
3.2 Service Providers
- Third-party services that help us operate the app (hosting, analytics, AI services)
- These providers are bound by confidentiality agreements
3.3 Legal Requirements
- When required by law or to respond to legal processes
- To protect the rights, property, or safety of Vylo, our users, or others
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of data in transit and at rest
- Secure authentication and authorization systems
- Regular security assessments and updates
- Limited access to personal data by authorized personnel only
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data
- Data Portability: Request your data in a portable format
- Opt-Out: Unsubscribe from marketing communications
- Location Services: Disable location access in your device settings
To exercise these rights, please contact us at support@vylo.com.
6. Children's Privacy
Vylo is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.
7. Third-Party Services
Vylo may contain links to third-party websites or integrate with third-party services:
- WeChat and Apple for authentication
- Map services for location features
- AI service providers for chat functionality
These third parties have their own privacy policies. We are not responsible for their practices.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your information remains protected.
9. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce our agreements
When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except where we are required to retain it by law.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy in the app
- Updating the "Last Updated" date
- Sending you a notification for significant changes
Your continued use of Vylo after changes take effect constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: support@vylo.com
- Response Time: We aim to respond within 48 hours
Your Privacy Matters: We are committed to transparency and protecting your personal information. If you have any questions or concerns, please don't hesitate to reach out to us.